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Spin Master Customer Care

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110
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11 September 2017
Last Answer
3 July 2024
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Paw Patrol Bubble Mower - Red/Blue

Bring those loveable pubs from Adventure Bay to your back garden with a Paw Patrol Bubble Mower. Featuring stickers on the front and side, which includes your favourite rescue dogs, Chase, Rubble and Marshall, the mower comes in a blue and red colourway. Great for those of you that love to play outside, just fill up the mower, give it a push and watch bubbles begin to fill the air. Top up the bubble solution on the go with the matching bottle.Product dimensions approx: H 30 x W 25 x D 14 cmSuitable for ages 3 to 6 years old

How tall is the handle of the bubble blower mower?

Hello Jan, Thanks for your question regarding the Paw Patrol Bubble Mower. While we are unsure of the handle length, we can tell you that the overall product Dimensions are as follows height 28 x length 14 x and width 30 cm. We hope you have fun in the garden with this Paw Patrol Bubble Mower!

5 years, 7 months ago

Spin Master Customer Care

Dreamworks Dragons: Hidden World - Mystery Dragons 2 Pack (Styles Vary)

Experience the magic of The Hidden World with the DreamWorks Dragons: Hidden World Mystery Dragons. Hiccup and Toothless face their biggest threat yet in How to Train your Dragon: The Hidden World and you can join their adventures with the cute, palm sized Mystery Dragons. With one visible and one hidden dragon in the 2 Pack, you could find a rare, common or bioluminescent dragon that has special designs revealed by the Hidden World Playsets. Collect all the Mystery Dragons to recreate fantastic adventures from The Hidden World with your own dragon clan. Delightful DreamWorks Dragons for 4 and over.

How big are these? Thanks

Hello Emm, Thank you for your question regarding the Dreamworks Dragons: Hidden World - Mystery Dragons 2 Pack. The product dimensions are as follows: 14 x 5.8 x 15.9 cm

5 years, 7 months ago

Spin Master Customer Care

Bakugan Baku-Storage Case (Styles Vary)

Take Baku action with you wherever you go, with this Backugan Baku-storage Case. Inside, you’ll find room for everything you need to battle on the go! Open up your Storage Case and discover a Nillious Bakugan, two BakuCores, and one Character Card inside. With room for up to 14 Bakugan, 12 BakuCores, and a 40-card deck, now it’s easier than ever to pack up your collection and trade and battle your friends. Suitable for ages 6 and over.

How do I make sure I get a particular colour, my nephew is very specific?

Hello Pete, Thank you for your question regarding the Bakugan Baku-Storage Case. Individual styles may vary per retailer depending on existing stock levels. We would recommend contacting individual stores or the customer service departments for each retailer for further information.

5 years, 7 months ago

Spin Master Customer Care

Luvabeau Boy Doll

Your baby doll role playing will never be the same again with the Luvabeau Boy Doll. This adorable doll is dressed in cute, blue overalls with a striped shirt and has sensors all over his body that make him amazing to interact and play with. Tickle his tummy and toes to make him giggle or cover his eyes for a fun game of peek-a-boo. Use the interactive spoon and bottle to feed Luvabeau and give him the interactive dummy to help him sleep. His eyes will really close as you rock him and put him down for his nap. Luvabeau will start off babbling like a real baby, but the more you play with him, and his cute, interactive lamb toy, the more words he’ll learn to say! Incredible, interactive baby doll play for 4 and over.

hello does this doll has light skin colour pls?

Best Answer

Hello, Thank you for your inquiry regarding the Luvabeau Boy Doll. Unfortunately this doll does not come in a lighter skin tone. Real as can be, Luvabeau has so many baby surprises for you to discover!

5 years, 7 months ago

Spin Master Customer Care

Paw Patrol Pirate Pups - Pirate Patroller

Little ones can save the day with this Paw Patrol Pirate Patroller!Help Pirate Robo Dog on awesome rescue missions in the sea and the sky.Soar to the rescue in helicopter mode, then transform your vehicle into sea plane mode and continue your missions on the water.This awesome toy has real-working lights and sounds, and extra seats for the rest of your Paw Patrol gang!There's a Pirate Robo Dog driver included to get you started.For ages 3 and over.

Can it be used it water?

Hello Autz, Thank you for your inquiry regarding the Paw Patrol Pirate Pups - Pirate Patroller. This particular toy is not intended for use in water. This Pirate Patroller has real lights and sounds, and room for more pups! The Paw Patrol Pirate Patroller comes with a Pirate Robo Dog driver, and you can add additional Paw Patrol figures sold separately.

5 years, 7 months ago

Spin Master Customer Care

Zoomer Zupps Pretty Ponies - Star

Introducing Zoomer Zupps Pretty Ponies Star! With secret tricks, musical games and musical accents all over its body. Star is magical cuteness you can hold in the palm of your hand! Star has a unique musical style and a music-inspired name to match! Pat its head or press its nose and you’ll hear cute pony sounds! Always excited to see you, the more you play with the Zoomer Zupps Pretty Ponies, the happier they’ll be. Each Zoomer Zupps Pretty Pony comes with a collector card, so you can learn all about your new friend’s personality. With light-up eyes, pony sounds and bright, colourful hair, you’ll want to collect them all! A great gift for ages four years and up. Please note: 3 x LR44 batteries are included. What’s in the box? Zoomer Pretty Pony Comb Collectible card Instruction booklet

How big is the pony ?

Hello, Thank you for your inquiry concerning the Zoomer Zups Pretty Ponies. The Product dimensions are as follows 3 x 5 x 6 inches.

5 years, 7 months ago

Spin Master Customer Care

Paw Patrol Rescue Training Centre Playset

Calling all Paw Patrol fans!It’s your job to make sure the Rescue Team are ready for their next mission – are you up to the challenge?At The Paw Patrol Rescue Training Centre you can help the pups improve their aim with target practice, show Chickaletta how to master a zipline, and get Chase on the case in a crane – he needs to save a kitten that’s stuck in a tree!Action-packed Paw Patrol fun for children aged 3 and over.

Is it possible to buy chase with the zip basket as we have lost ours?

Hi elephant6, Thank you for sharing your question concerning the Paw Patrol Rescue Training Centre Playset. We apologize but we do not sell the zip basket separately for this toy. Please contact our Customer Care team at 0800 206 1191 11:00am – 7:00pm GMT (Mon - Fri) or visit http://www.spinmaster.com/contact-us.php if you have any additional questions related to the Paw Patrol Rescue Training Centre Playset or any of our other toys.

5 years, 7 months ago

Spin Master Customer Care

Paw Patrol Sea Patrol Launching Surfboard - Chase

Surf to the rescue with Chase's Paw Patrol Sea Patrol Launching Surfboard. The waves in Adventure Bay can be dangerous! Thankfully, Chase is prepared for anything with her new surfboard. Help him paddle to the action and press the life ring launcher to bring your friends to safety! Chase is wearing his special Sea Patrol suit and has plenty of orange life rings to help her friends. You'll have lots of fun surfing to the rescue at playtime! The Sea Patrol Launching Surfboard is great for imaginative play too. For ages 3 and over.

See all Q&A for this product

Can these be used in water?

Hi SuzanneS,

Thank you for sharing your question concerning the Paw Patrol Sea Patrol Launching Surfboard. Unfortunately this is not a water toy. Please contact our Customer Care team at 0800 206 1191 11:00am – 7:00pm GMT (Mon - Fri) or visit http://www.spinmaster.com/contact-us.php if you have any additional questions related to the Paw Patrol Sea Patrol Launching Surfboard or any of our other toys.

5 years, 7 months ago

Spin Master Customer Care

Hatchimals CollEGGtibles Season 4 - 4 Pack and Surprise

The Hatchimals CollEGGtibles need your help! The Season 4 Hatchimals are extra magical. When you place them on a light, you’ll see them shine and sparkle. This Season 4 - Four Pack and Surprise contains one hatched Hatchimal, and four that you will need to nurture, love and help out of their shell. There are over 80 new friends in Season 4 with cool finishes, including metallic, glitter, fuzzy and glow-in-the-dark. Use the collector’s guide to find who you’ve hatched. Combine your new Hatchimals CollEGGtibles cuties with the Hatchy Home Light-Up Nest Playsets to see how they glow! Adorable, Hatchimals fun for 5 and over.

Is the price of £35 an accident lol?

Hi Hollee,

Thank you for sharing your question in regards to the pricing Hatchimals CollEGGtibles Season 4 - 4 Pack and Surprise. For all products sold at retail, Spin Master offers a MSRP (Manufacturer’s Suggested Retail Price). This price is subject to change as decided by the individual retailer and is also why you may find varying prices for the same item across different retail outlets and online.

Regards,
Spin Master Customer Care

5 years, 7 months ago

Spin Master Customer Care

Hatchimals Pixies - Royal Snowball with Accessories

The latest collectible has just arrived from Hatchtopia, it’s Hatchimals Pixies! Crack the ombre egg and find out whether there’s one or two Hatchimals Pixies inside. Each Hatchimal Pixie comes from a different part of Hatchtopia. Either Glittering Garden, Wishing Star Waterfall, Crystal Canyon, or Polar Paradise and each region influences the style of the Pixies who live there! Open the mystery bag to discover loads of great accessories and a stand to display your favourite Pixie. You can mix and match accessories to keep your Pixie looking fresh! Key features: -Crack the egg to discover your Hatchimal Pixie -Mix & Match the Hatchimal Pixies Accessories -Collect and display all 8 Pixies

Does buying different colour eggs guarantee different pixies?

Hello JG,

Thank you for sharing your question regarding Hatchimals Pixies - Single Pack with Mystery Accessories. Our commitment is to deliver Hatchimals Pixies in four different coloured Pixie eggs to you – in every egg, you can hatch one of two possible Pixies!. Discover them all!

Please contact our Customer Care team at 1 800 622 8339 so that we can learn more and provide additional support. Please see here for more contact info: spinmaster.com/contact-us. We look forward to speaking with you!

Regards,
Spin Master Customer Care

5 years, 8 months ago

Spin Master Customer Care