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    9 February 2018
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    8 May 2018
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Hi, the plastic blow up parts seem to be losing air where can i get replacements? 

Hello,

Thank you for your query.

Please contact your local Mothercare or ELC store regarding this.
.
We do not spares for this we are afraid.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 

Please can you send me the COSHH data sheet?

Hello,

Thank you for your query.

We have emailed the COSHH data to you.

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 Early Learning Centre My Magnetic Pattern Board
Early Learning Centre My Magnetic Pattern Board
Enjoy simple science with an artistic twist with the ELC Wooden Magnetic Board. Sort the 32 magnetic pieces into their different shapes and colours and enjoy how they magically stick to the board. Pick one of the 10 pictures included in the set and find the right magnetic pieces to recreate the picture on your magnetic board. Can you get all the colours, shapes and positions correct? When you’re done, pack all the magnetic pieces and picture cards into the neat wooden box to keep them safe for next time. Magnetic exploration fun for 2 and over.
 

You give the age range as from 2 years but later say not suitable for anyone under 36 months. Our grandson is 2 and a half years old so would this be ok?

Hello,

Thank you for your query.

This is suitable for 36 months and over.

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 Little Senses Lights and Sounds Activity Table
Little Senses Lights and Sounds Activity Table
The ELC Little Senses Light and Sounds Activity Table is packed full of sensory fun and excitement. With four brightly coloured balls, this table is great for explorative, fine motor skills development and sensory play. Put the balls in the spinner and pull the lever to see them spin or use the hammer to tap them into fun chutes and drops. Turn the cogs to activate awesome light and sound effects for even more sensory stimulation. At 37cm tall, the Activity Table provides standing support and helps build balancing confidence at the same time as encouraging cause and effect play and entertainment for hours. Perfect for 12 months and over.
 

Hi - we were given this for Christmas and just set it up. The lights flash, but there are no sounds. I've tried the switch underneath in all three positions and the batteries are brand new ones. Can you advise if I'm missing something please?

Hello,

Thank you for your query.

We would advise to contact your local store and to speak to a product trained advisor who can help trouble shoot this issue.

Apologies that I could not be of more assistance at this time.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 

What accessories are available for the littile tykes kitchen sets

Hello,

Thank you for your query.

Included are 11 accessories (laundry basket, play phone, spatula, spice jars and pans).

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 Early Learning Centre Key-Boom-Board
Early Learning Centre Key-Boom-Board
Feel like a rock star playing on the ELC Key Boom Board. There’s loads to discover and play with on the black, red, and blue keyboard. Easily play along with the six learning songs with the help of light up keys. Tap on the drum pads to create funky beats and change the pitch or add cool sound effects to your music with the DJ buttons. The MP3 docking station allows you to sing and play along to all your favourite tunes. Detach the recording microphone and sing to create your very own songs! You’ll be a superstar in no time. Exciting musical play for 3 and over.
 

Does this key boom board have the same specification and features as the key-boom-board red and pink?

Hello,

Thank you for your query.

Yes only the colour is different.

I hope this information is of help.
7 years, 3 months ago
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KatP
 - ELC Customer Care
 
 Early Learning Centre Mini Artist My First Aqua Drawing Mat
Early Learning Centre Mini Artist My First Aqua Drawing Mat
 

Is it necessary to purchase additional pens?

Hello,

Thank you for your query.

It is not necessary, the pen is included.

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 

Can you help this tractor says it is from 18 months to 4 years. But then says suitable for over 3? What measurements is it - height etc of the seat. Thankyou

Hello,

Thank you for your query.

We recommend this for 3 years and over.

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 

What exactly does this set include? It doesn’t seem to state it. Thanks 

Hello,

Thank you for your query.

Includes crayons, chalks, non-spill pots, paint, brush, dough, plastic cutters, patterned rolling pin, embossing plates, printers, stencils, cut out shapes and messy mat.

I hope this information is of help.
7 years, 3 months ago
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by
KatP
 - ELC Customer Care
 
 

I would like buy a black one but there aren’t nothing on option

Hello,

Thank you for your query.

The one you need is the Poppy doll.

I hope this information is of help.
7 years, 3 months ago
Customer Avatar
by
KatP
 - ELC Customer Care