If you have bought an item from us that proves to be faulty, please let us know as soon as the fault becomes apparent so we are able to help.
We reserve the right to test the product before accepting it back for refund or replacement.
Although some of our electronic toys are covered by a years warranty, others we will accept back within a reasonable period of time – up to 90 days – and offer a repair, replacement or refund (either full or partial depending on usage).
We will consider accepting a toy for return up to 6 months after purchase but this depends upon the condition of the item as wear and tear is not a reason to return a toy.
9 years, 3 months ago

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JasmineS