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    11 April 2018
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    7 May 2019
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Can this stay outside ?

Thanks for your query

This product is intended for indoor use only.

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

Is there anything included in the pack to attach the curtain rail to the playhouse?

Thanks for your query


The set comes with a curtain rail/pole but no fixings, This just slots above the window.

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
Early Learning Centre Motorbike Ride On
Early Learning Centre Motorbike Ride On
 

Will this bike be suitable for a tall 3 year old 

Thanks for your query.

This is suitable from 2 years - 4 years, so may not get a long use out of it.

Regards, PS
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

I bought this as a Christmas gift for our son last year + sadly it is no longer working. Can I get a replacement under warranty?

Thanks for your query.

We're sorry for the issue you have.

Please can you email the contact centre on contactus@elc.co.uk and they can look into this for you.

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

We haven't got any instructions to assemble please can you send me a link where we can find these?

Thanks for your query.

Please click this link.

https://www.plumplay.co.uk/my-first-metal-play-centre.html

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

I bought one for grandaughter. Have assembled but wheel bolts and screws impossible to tighten. Please advise

Thanks for your query.

We're sorry for the issue with your item.

Please email this over to the contact centre(including your order number) and they will look into his for you.

contactus@elc.co.uk

Regards, PS
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
Big City Wooden Adventure Train Set
Big City Wooden Adventure Train Set
 

Can you tell me if this is available in-store please?

Thanks for your query.


Unfortunately we do not have a live link for store stock availability or display items.
The only way to check availability in store is to call the store direct, Please click the link for our store finder.

https://www.elc.co.uk/stores/

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
Early Learning Centre 6ft Quick Set Pool
Early Learning Centre 6ft Quick Set Pool
Dive right in to summer with the Early Learning Centre 6ft Quick Set Pool.Great for encouraging little bodies to be active, it’s easy to put up and fold away, so you can make the most of the sunshine. Jump in with friends and practise swimming like a fish or squirt each other with toys. How many different sea creatures can you name? Paddling pools are perfect for water play on warmer days - playing and splashing about in water is fun, sensory play, helps physical development and instils confidence.Getting active in a pool helps your child grow fit and strong. Enjoying water helps your child feel happy and confident about learning to swim.Product Features:Quick set pool for water funSet contains: 1x poolGreat for splishing, splashing and making wavesFolds for easy storageEncourages children to get active and builds confidence in the water Warning! Never leave your child unattended in the waterProduct dimensions: 33cm (H) x 183cm (W) x 183cm (D)
 

Hi , I just bought this quick set pool . How do you fill water in the pool I cannot valve in it.And instructions leaflet says u can blow with mouth or a small foot pump.

Thanks for your query.

This pool does not require any inflation at all, you unfold it, pull the walls of the pool up & start filling with water & it is the rigidity of the walls which keeps it upright.

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
Early Learning Centre My First Beanbags
Early Learning Centre My First Beanbags
The Early Learning Centre My First Beanbags are soft and colourful and ideal for playtime indoors and outdoors.They’re filled with beans and have a charming polka dot design, and are easy to grab for tiny hands.Invent your own games or play old classics like catch!A sweet play set for children aged 2 years and up.
 

What size are the bean bags and how much does each bean bag weigh please

Thanks for your query


dimensions – 13.0 x 10.5 x 1.0 cm
weight : 62 gm


Regards, PS
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
Early Learning Centre 6ft Trampoline and Enclosure
Early Learning Centre 6ft Trampoline and Enclosure
This fantastic, colourful trampoline from elc is perfect for children to enjoy all year round. Your little ones will be bouncing off all their energy as well as improving their physical development by increasing coordination, balance and strength. Supplied with an enclosure for added safety, it is the ideal trampoline for young children to increase their confidence gradually as they learn to trampoline. With a sturdy, metal frame this 6ft trampoline features padding which covers the springs and frame providing safe cushioning and preventing little feet from getting trapped while the trampoline enclosure, with zip fastening it is designed to keep the user within a safe area while using the trampoline, reducing the risk of falling. Parents can have peace of mind their children are playing on a high quality trampoline while they enjoy excellent bouncing! Please note: children should be supervised at all times. Suitable from 3 years Quick Facts: - 6 ft trampoline - Sturdy metal structure - Safety netting enclosure included - Covered edges to prevent little feet getting trapped - Boosts balance, strength and coordination - Dimensions: 192 x 182 x 192cm
 

What type of metal does the product use? Galvanised steel, stainless steel or aluminium?? It makes a difference to know this for an outside toy, as will inform my decision on knowing if the metal will rust quickly or not rust at all.

Thanks for your query

The trampoline is made out of Galvanised steel which will protect the metal pieces from rusting.

Regards,
6 years, 7 months ago
Customer Avatar
by
paulsu
 - ELC
 
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