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    11 April 2018
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    7 May 2019
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There is a cow rattle on this play matt that was lost while traveling and my baby is crying for it as its his favourite there isn't and option to buy this separately, is there anything i can do just to have a replacement cow rattle please

Thanks for your query.

Unfortunately we do not hold these as a spare part, you could try in store to see if they have any from an ex-display model.

Our apologies.
6 years, 9 months ago
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paulsu
 - ELC
 
 Early Learning Centre Scooter
Early Learning Centre Scooter
Start rolling in style and safety with the ELC Scooter. The bright red, three-wheeled scooter looks fantastic and is equally great to ride. Featuring tilt to turn steering, first time riders can comfortably steer by simply leaning. The braking system is intuitive as well. Simply step on the extra wide, back wheel to stop the scooter. The grippy footplate means that your little one will be secure on the scooter in any weather and the adjustable handlebar allows the scooter to grow as they do. Great for active adventures at home, on the way to school or at the park, the ELC Scooter is fun for 3 and over.
 

Do you offer replacement springs? One has snapped, rendering the scooter useless. It is out of warranty but it seems a waste to just bin it. Thanks

Thanks for your query.

Unfortunately we do not hold these as a spare part, you could try in store to see if they have any from an ex-display model.

Our apologies.

Regards,
6 years, 9 months ago
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by
paulsu
 - ELC
 
 

Hi I’ve got the mini giraffe trampoline and I’ve lost one of the red feet is there anywhere I can get one from thank you xx

Thanks for your query.

Unfortunately we do not hold these as a spare part, you could try in store to see if they have any from an ex-display model.

Regards,
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

How does the mobile connect to the crib?

Thanks for your query.

Please click this link for the instructions:

https://www.tinylove.com/en/mobiles-soothers-crib-toys/soothe-n-groove-mobile-safari

Regards,
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC
 
 Early Learning Centre Deluxe Rosebud Doll's House with Furniture
Early Learning Centre Deluxe Rosebud Doll's House with Furniture
Open up the Deluxe Rosebud Doll's House from Early Learning Centre and let the adventures begin!Complete with lots of wooden furniture and accessories so you can start playing. Ding dong, press the door bell and see the lights - all the people from Rosebud village have popped by. Open up the door and welcome them into your beautiful home. With three floors for family fun, the front and roof open up so there's lots of room for all your adventures. Then, at the end of a busy day, tuck your Rosebud dolls (available separately) into bed and close up the windows and shutters 'good night everyone'.This pretty doll's house features a fun lights and sounds front door for realistic play, is beautifully decorated inside and out and is topped with a silver sparkle roof with soft-close hinges to prevent little fingers getting caught.Product Features:3 storey wooden doll's houseSet contains: 1x doll's house, 1x cooking stove, 1x washing machine, 1x toilet, 1x dining table, 1x double sofa with cushions, stools, 1x fish tank, 1x single bed with bedding, 1x side table, 1x stereo 1x and dressing tableFun light and sound front doorSlow close hinge so little fingers won't get caughtOpening windows and shuttersBeautifully decorated home Requires: 2 x AAA batteries (not included) Product dimensions: 64cm (H) x 46cm (W) x 20cm (D)Packaging dimensions: cm (H) x cm (W) x cm (D)
 

I cannot find the rosebud family on the website. are they available to order?

Thanks for your query.

These are out of stock at the min.

148221 Rosebud Jones Family
148222 Rosebud Smith Family

Due back in, in July.

Regards,
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

Where do I get more bubble mixture for the mower?

Thanks for your query.

Please click this link.

https://www.elc.co.uk/search/?q=bubble+mix

Regards.
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

Does this sand pit come with a cover?

Thanks for your query.

What's included?

Natural wooden sand pit with two built-in benches

Canopy made from a seaside inspired, showerproof fabric

Protective tie-on sand pit cover

Fabric sand pit liner, which prevents weeds from growing through and allows water to drain

Regards
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC
 
 

Does this have floor in it and is it easy to put up

Thanks for your query.

Yes this has a floor and Assembly time is roughly 2 people 1 hour.

Regards,
6 years, 9 months ago
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by
paulsu
 - ELC
 
 

how tall is the door? I would like to be assured that my children who are tall for their age can use it

Thanks for your query.

The height of the door is around 100cm.

There is not necessarily a height/age restriction but there is a maximum user weight of 50kg and the height of the set is 145cm.

Regards.
6 years, 9 months ago
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by
paulsu
 - ELC
 
 

Up to what age approx is it suitable for?

Thanks for your query.

The height of the door is around 100cm.

There is not necessarily a height/age restriction but there is a maximum user weight of 50kg and the height of the set is 145cm.

Regards.
6 years, 9 months ago
Customer Avatar
by
paulsu
 - ELC