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    11 April 2018
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    7 May 2019
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Join the captain and his crew aboard the Happyland Pirate Ship from Early Learning Centre, and set sail for lots of swashbuckling adventures. Help them hunt for treasure and take it back to the main ship and receive a hearty hero's welcome. Little ones will love bringing this ragtag bunch of scurvy seadogs to life by giving them their own voices and personalities, and will have great fun creating lots of stories and adventures about sailing the seven seas. Happyland is a place of wonder, fuelled by the imagination of each child who travels there! Designed for little hands, the Happyland Pirate Ship helps little ones discover the world and develop social skills. Product Features: Happyland ship with 3 friendly figures Set contains: 1x pirate ship, 3x pirates, 1x treasure chest and 1x table Chunky figures for little hands to hold Happyland doors are designed to be removed easily during play so little hands can discover cause and effect Inspires imaginative play and can be combined with other Happyland sets for even more make-believe fun. Set your imagination free in Happyland Product dimensions: 33.5cm (H) x 37cm (W) x 13cm (D) Packaging dimensions: 36.5cm (H) x 44.5cm (W) x 20.5cm (D)
 

Does this toy have sounds?

Thanks for your query.

Unfortunately not.

Regards.
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
The Big City Garage from Early Learning Centre is packed with fun features and sounds for lots of racing and chasing fun. It is a fantastic inspiration for driving and vehicle-play adventures. Your child can wind up the lift in the play garage, then send a car zooming down the ramps. The cool helipad on top of the toy garage even has realistic helicopter sounds. At the bottom of the multi-storey, there are petrol pumps, a car wash and moveable barriers. The Big City Garage also has lots of room to park and store all your child’s die-cast vehicles. Why not connect to other Big City playsets to expand your Big City world. Playing with Big City sets expands children's imagination and encourages them to develop their social skills through playing with others. Product Features: 3-storey garage with fun sounds and wind up lift for racing and chasing fun Set contains: 1x garage, 1x set of stickers, 1x working lift, 1x car wash and 1x petrol pump Ramps to zoom down Fun sounds to enjoy Encourages children to explore their imagination Connects to other Big City playsets (available separately) Requires: 2x AA batteries (not included) Product dimensions: 55cm (H) x 44cm (W) x 79cm (D) Packaging dimensions: 57cm (H) x 46cm (W) x 21cm (D)
 

I have the big city carry along and have just bought the big city garage. The photograph on elc shows a blue component to connect the two. However, the big city garage came with orange stopper sign, so can’t connect the two. Why is this? 

Thanks for your query.

We're sorry but unsure what you mean.

If you click this link it will give you a video demo,
https://www.youtube.com/watch?v=iIPmRM1u8PY

If this does not help, please email this over, with some pictures of what you are referring to and they can look into this for you. contactus@elc.co.uk

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 Early Learning Centre Tea Set
Early Learning Centre Tea Set
Host the best tea party for your friends and toys with the ELC Tea Set! Brew your tea in the bright teapot and play at serving it. Match the tea cups with their primary colour saucers and spoons. Make sure to offer your guests milk and sugar from the bright milk jug and sugar bowl with lid. Your guests will love chatting with you over a delightful cup of tea and delicious snacks. A fun home role-playing accessory for 3 and over.
 

Hi - does the lid come off the tea pot? 

Thanks for your query.

Yes the lid can be lifted off.

Regards.
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 Early Learning Centre Pink Sing Along CD Player
Early Learning Centre Pink Sing Along CD Player
Perfect for your little superstars, this pink sing along cd player comes with lots of special features including a disco light and two karaoke microphones. With high quality sound for listening and singing along to all their favourite songs. Suitable from 3 years. Quick Facts: - Cool sing along cd player in pretty shade of pink - High quality of sound - Two karaoke microphones - Vertical-loading real-working cd player with led track display - Separate music & mic volume controls - Playback standard audio cd & cdr/rw - Full function: play/pause, f. skip, b. skip, repeat and stop - Instills confidence and stimulates the senses
 

Are you able to plug it in to the mains?

Thanks for your query.

Yes this can be plugged into the mains, but the lead is not included (DC 9V max)

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 Early Learning Centre Sing Star Microphone
Early Learning Centre Sing Star Microphone
 

The microphone has stopped working but the base is fine. Does it need new batteries or is the microphone faulty? It was an Xmas gift so only used a couple of times

Thanks for your query.

We're sorry for the issue with your item.

Please can you try changing the batteries and if you are still having an issue and believe this to be faulty, please take this into a store, with the proof of purchase and they can look into this for you.

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 

How adjustable is the seat? Is it a metal pole that is fully adjustable or does it only have a couple of settings?

Thanks for your query.

The seat is fully adjustable, there is a nut and bolt to secure the seat at the height you want.

Hope this helps.

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 

Are the images hard or soft?

Thanks for your query.

Unfortunately we are unsure what you mean by Hard or soft Images, please can you confirm

Our apologies.

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 

I have  bought this pump with elc bouncy  castle...within 5 minutes it is not working. Nozzle also does not seem very fitting with bouncy castle. Is there a video of filling the elc castle

Thanks for your query

We're sorry for the issue with your item, Unfortunately we do not have a video for this

If you believe this to be faulty, please take this into a store, with the proof of purchase and they can look into this for you.

Once again our apologies.
Regards.
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 Big City Wooden Garage
Big City Wooden Garage
Imagine awesome driving adventures with the Big City Wooden Garage. This bright and colourful multi-storied garage has loads of fun features to inspire play. Lift the barrier to let the car into the garage and drive it up and down the ramps. Look out for the speed bumps! Steer the car into the wind up lift to take it all the way up to the top of the garage and watch the helicopter take off. Go all the way down to the ground floor to refill its engine at the fuel pumps. The sturdy, wooden design of the Big City Garage makes it fun for endless hours of play. Delightful driving for 3 and over.
 

How can we get missing parts sent to us? We are missing the poles and barriers out of it. So sadly can’t finish building it. 

Thanks for your query.

Unfortunately we do not hold these as a spare part, you could try in store to see if they have any from an ex-display model.


Regards.
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC
 
 

Is it free standing or does it need fixing to the ground???

Thanks for your query.

This is free standing.

Regards,
6 years, 1 month ago
Customer Avatar
by
paulsu
 - ELC