With these you need to press the ear to make the Pony walk. If this does not help, it may be that new batteries are needed, as the test batteries included may now be too low, so will only neigh.
If neither of the above help fix any issue, please take the item back to your local store, along with a valid proof of purchase and hopefully we look into this further.
2 years, 11 months ago
by
JackP