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KatP

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9 February 2018
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8 May 2018
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KatP's Answers

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What are the flat pack dimensions?

Top 25 Contributor

Hello,

Thank you for your query.

The package dimensions are -

Width 125 cm
Length 67 cm
Height 146 cm

61KG.

We hope this information is helpful.

7 years, 3 months ago

KatP

- ELC Customer Care

Hi, what is the diameter and width of the wheels and tyres, please? And what's the minimum seat hight? Thanks Alan W

Top 25 Contributor

Hello,

Thank you for your query.

The Wheel diameter is approx 12inches and the Seat height approx 45cm.

We hope this is of help.

7 years, 3 months ago

KatP

- ELC Customer Care

There were no instructions in the box. How can I find them/ can someone send these to me?

Top 25 Contributor

Hello,

Thank you for your query.

This does not have instructions, if you are struggling with a specific part please contact a product trained advisor in any Mothercare store who will be able to help.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

Why does this rocket inside have a kitchen when in reality real spaceships don't have any of these things? As this is quite misleading for children.

Top 25 Contributor

Hello,

Thank you for your query.

Oh...... we had to go and double check this, but we can confirm that spaceships do have a kitchen area to rehydrate and reheat their food :)

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

does this come ready assembled?

Top 25 Contributor

Hello,

Thank you for your query.

Supplied flat packed and pre-drilled with easy assembly instructions.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

Hi can anyone tell me if an 18inch doll would fit in the buggy? As the one I ordered to go with this pram has been cancelled due to no further stock. Thank you

Top 25 Contributor

Hello,

Thank you for your query.

An 18 inch doll would be too large for this stroller.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

Does this include the track . Thankyou

Top 25 Contributor

Hello,

Thank you for your query.

This contains 42 track pieces.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

Hi I have a white leather sofa and I was wondering if my son was to get it on there would it come off as I don’t want it all over the place thanks

Top 25 Contributor

Hello,

Thank you for your query.

these are washable pens so should come out easily, however all inks have the potential to stain, therefore we would recommend to take all precautions to cover delicate fabrics when they are being used in a close vicinity.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

Hi can you take the material bits off (roof etc) so will last over the winter period?

Top 25 Contributor

Hello,

Thank you for your query.

You can remove these by reversing the assembly instructions.

I hope this information is of use.

7 years, 3 months ago

KatP

- ELC Customer Care

What other characters are included in this set?

Top 25 Contributor

Hello,

Thank you for your query.

Unfortunately this product is no longer available to obtain the information we are afraid.

Apologies that I could not be of more assistance at this time.

7 years, 3 months ago

KatP

- ELC Customer Care