KatP's Stats
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- Answer Count268
- Helpfulness Votes5
- First Answer9 February 2018
- Last Answer8 May 2018
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Happyland Lights and Sounds Band Set
Hello my son was bought this for his 2nd Birthday in December. And the saxophone guy has gone walkies! Can I buy these figures separately
Hello,
Thank you for your query.
Unfortunately we do not hold spare parts for this.
Apologies that I could not be of more assistance at this time.
Thank you for your query.
Unfortunately we do not hold spare parts for this.
Apologies that I could not be of more assistance at this time.
7 years, 3 months ago
by
KatP
- ELC Customer Care
I’ve ordered the pj masks articulated figure, How do I secure a particular colour/character? I placed an order and was sent the blue character and now need to secure the red and green without being sent the blue one again?!
Hello,
Thank you for your query.
For online orders these are sent at random, you may be able to purchase the specific ones in store.
I hope this information is of use.
Thank you for your query.
For online orders these are sent at random, you may be able to purchase the specific ones in store.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
Early Learning Centre Unicorn Hopper
Hop forwards into sparkling, magical fun with this Hop-Along Unicorn from Early Learning Centre.
Let's hold onto the unicorns chunky ears and galop around. We can bounce around the room or leap along outside. We can invent exciting adventures as we enjoy hopping around and pretending to magically fly.
Ideal for imaginative and active play, this charmingly sweet, inflatable creature is great for encouraging your little one to move and build balance.
Product Features:
Glittery unicorn with a silver horn
Set contains: 1x hop-along unicorn
Great for playing with friends outside
Chunky easy-grip ear handles for support
Easy to inflate and deflate with pump (not included)
Builds confidence, co-ordination and physical development
Product dimensions: 39cm (H) x 20cm (W) x 41cm (D)
Packaging dimensions: 37cm (H) x 24.5cm (W) x 14cm (D)
What type of pump is needed to inflate?
Hello,
Thank you for your query.
Any held hand pump would be suitable for this.
I hope this information is of use.
Thank you for your query.
Any held hand pump would be suitable for this.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
What age is this activity centre suitable up to?
Hello,
Thank you for your query.
Unfortunately this product is no longer available to obtain the information we are afraid.
Apologies that I could not be of more assistance at this time.
Thank you for your query.
Unfortunately this product is no longer available to obtain the information we are afraid.
Apologies that I could not be of more assistance at this time.
7 years, 3 months ago
by
KatP
- ELC Customer Care
What age up to please ?
Hello,
Thank you for your query.
Unfortunately this product is no longer available to obtain the information we are afraid.
Apologies that I could not be of more assistance at this time.
Thank you for your query.
Unfortunately this product is no longer available to obtain the information we are afraid.
Apologies that I could not be of more assistance at this time.
7 years, 3 months ago
by
KatP
- ELC Customer Care
The Little Senses Glowing Highchair Toy from Early Learning Centre is fantastic for sensory meal-time entertainment. Spin the character’s belly to discover soft, glowing lights that change colour. Move the hoops up and down the base and twist the arms around to create exciting rattling noises and watch the beads bounce and ribbons flutter. Simply attach the toy to their tray using the convenient suction cup and baby will find plenty to discover and enjoy. With a great range of auditory, visual and tactile stimulation, this highchair toy is perfect sensory entertainment for little ones at mealtimes. Entertaining for 6 months to 18 months. Product features: Interactive light and sound highchair toy Set contains: 1x Little Senses Glowing Highchair Toy Great for little hands to grip and explore Suction cup attaches to most flat surfaces Discovering the turning head, arms and moving coloured rings helps develop fine motor skills Product dimensions: 22cm (H) x 16cm (W) x 7cm (D) Packaging dimensions: 25cm (H) x 19cm (W) x 11cm (D)
How do you change the batteries?! They ran out very quickly and I have taken out the screw but can’t get it open. Is it a fault? Shame as it was a Christmas present and my 5 month old loves it
Hello,
Thank you for your query.
Please visit any Mothercare store with this and they will be able to help.
I hope this information is of use.
Thank you for your query.
Please visit any Mothercare store with this and they will be able to help.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
Is the landrover type (green) vehicle included?
Hello,
Thank you for your query.
All of the accessories in the images are included.
I hope this information is of use.
Thank you for your query.
All of the accessories in the images are included.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
Will I have to buy chalk for this?
Hello,
Thank you for your query.
Chalk for this is sold separately.
I hope this information is of use.
Thank you for your query.
Chalk for this is sold separately.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
Early Learning Centre Ball Pool for Bouncy Castle (4.9ft) | The Entertainer
Little one's just love rustling around in the Early Learning Centre Ball Pool for Bouncy Castle and making a mess with the balls as they play.Let's fill our pool with lots of brightly coloured balls! For more fun attach our ball pool to the bouncy castle (available separately) for extra play value. It can be used as a ball pool or paddling pool...or both!Playing outside instils confidence and encourages physical development while inviting friends to play boosts social and communication skills.Product Features:Ball pool for extending bouncy castle fun Set contains: 1x ball pool and 1x bridgeHours of playtime Use as ball pool or paddling poolPlaying with friends boosts social and communication skills Great for encouraging physical development Please note: bouncy castle and play balls are not included but available separatelyProduct dimensions: 23cm (H) x 150cm (W) x 155cm (D)Packaging dimensions: 35cm (H) x 38cm (W) x 8cm (D)
Hi, I was wondering what the attaches it to the bouncy castle, ie ties, velcro etc. Thanks.
Hello,
Thank you for your query.
This ties to the bouncy castle with rope ties which are included.
I hope this information is of use.
Thank you for your query.
This ties to the bouncy castle with rope ties which are included.
I hope this information is of use.
7 years, 3 months ago
by
KatP
- ELC Customer Care
How many grams in each tub. Please.
Hello,
Thank you for your query.
Each tub is 150g.
We hope this information is helpful.
Thank you for your query.
Each tub is 150g.
We hope this information is helpful.
7 years, 3 months ago
by
KatP
- ELC Customer Care